GDPR

Verdaliona (hereinafter referred to as “we” or “us”) is committed to protecting your personal data and ensuring transparency about how we collect, use, and store your information when you shop at our online store.

1. Information We Collect

• Personal Identification Data: Name, email address, phone number, billing and shipping addresses.

• Payment Information: Payment card details (processed securely via our payment provider).

• Account Information: Login credentials, order history, preferences.

• Usage Data: Website activity, cookies, device information, and browsing behavior to improve user experience.

2. How We Use Your Information

• To process orders and manage your account.

• To communicate order updates, shipping notifications, and customer support.

• To personalize your shopping experience and recommend relevant products.

• To comply with legal obligations and prevent fraud or unauthorized activity.

3. Data Sharing

• We do not sell or rent your personal data.

• Your data may be shared with trusted service providers assisting with payment processing, delivery, and website operations.

• We may disclose information if required by law or to protect our store’s rights.

4. Data Retention

• Personal data is retained only for as long as necessary to fulfill the purposes outlined above.

• Account information may be retained for customers who regularly use our store to streamline future purchases.

• Data will be securely deleted or anonymized once it is no longer needed.

5. Your Rights

• Access: You can request a copy of your personal data we hold.

• Correction: You may request corrections to inaccurate or incomplete data.

• Deletion: You can request deletion of your personal information, subject to legal or contractual obligations.

• Objection & Restriction: You may object to or request limits on the processing of your personal data.

• Withdrawal of Consent: Where applicable, you may withdraw consent for specific uses of your data.

6. Cookies and Tracking

• We use cookies and similar technologies to enhance website functionality and user experience.

• You can manage cookie preferences in your browser settings.

7. Data Security

• We implement technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• All sensitive information, such as payment details, is encrypted during transmission.

8. Contact Us

For any questions about your personal data or this privacy policy, please reach out to our store:

E-mail: customer@verdaliona.com

Phone: +1 (315) 601-8672

Address: 11026 BOLD FORBES, SAN ANTONIO, TX 78245, US

Opening Hours: Monday to Friday, 08:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)